Solutions Guide: Intuition 2 / Simplex 2P BTE
Feedback/Whistling
- Equalizer: Decrease Gain at 2.5 to 3.5 kHz.
- Advanced: Activate Feedback Notch at 4000Hz.
- Equalizer: Decrease gain at 4.5 to 6.5 kHz.
- Equalizer: Decrease gain at 3 to 6.5 kHz.
- Basic: Slide High Cut Corner to 2500 Hz.
- Tips:
- Check ear canal for wax/debris.
- Check receiver direction and canal length.
Barrel/Hollow/Echo/Plugged/Occlusion
- Basic: Move Low Cut Corner to the right.
- Compression: Increase Compression Ratio in Ch 1.
- Compression: Increase Compression Ratio in Ch 2.
- Equalizer: Increase Gain at 1.5 - 3.5 kHz.
- Tips:
- Enlarge and/or step back vent.
- Taper canal.
- Remake to shorten/lengthen canal accordingly.
- Counsel.
- Increase overall gain and/or low frequency Soft Gain (Ch 1) (may be due to insufficient amplification).
Background Noise
- Basic: Move Low Cut Corner to the right.
- Compression: Increase Compression Ratio in Ch 1.
- Equalizer: Increase Gain at 1.5 - 3.5 kHz.
- Advanced: Increase Expansion Threshold.
- Decrease overall Gain.
- Tips:
- If these programming solutions are insufficient, please call Audina to discuss the value of directional microphones (if not already in use).
Rushing Water/Fan Noise/Static/Circuit Noise
- Advanced: Increase Expansion Threshold.
- Compression: Decrease TK in Ch 1.
- Compression: Decrease TK in Ch 2.
- Equalizer: Decrease Gain at 1 kHz.
- Equalizer: Decrease Gain at 4 kHz and above.
- Tips:
- Increasing vent size may assist in resolving this issue.
Can hear but not understand / Speech is unclear
- Equalizer: Increase Gain at 1.5 - 3.5 kHz.
- Basic: Move Low Cut Corner to the right.
- Compression: Decrease Compression Ratio in Ch 2.
- Advanced: Increase MPO.
- Increase overall Gain.
- Tips:
- This complaint is most often a result of the upward spread of masking or insufficient high frequency emphasis.
Own Voice
Nasal/Stuffy
- Compression: Increase Compression Ratio in Ch 1, 2.
- Basic: Move Low Cut Corner to the right.
- Equalizer: Increase Gain at 1.5 - 3.5 kHz.
- Advanced: Increase MPO.
- Tips:
- If you suspect this complaint is due to the occlusion effect, please refer to barrel/hollow/echo/plugged/occlusion solutions.
Booming/Echo
- Advanced: Decrease MPO.
- Compression: Increase Compression Ratio in Ch 1.
- Basic: Move Low Cut Corner to the right.
- Tips:
- If you suspect this complaint is due to the occlusion effect, please refer to barrel/hollow/echo/plugged/occlusion solutions.
Tinny/Harsh/Raspy
- Advanced: Decrease MPO.
- Compression: Increase Compression Ratio in Ch 2.
- Equalizer: Decrease Gain at 3 kHz and above.
- Advanced: Activate Feedback Notch at 4000Hz.
- Tips:
- If you suspect this complaint is due to the occlusion effect, please refer to barrel/hollow/echo/plugged/occlusion solutions.
Can hear distant sounds but not close up
- Compression: Increase TK in Ch 2.
- Compression: Increase TK in Ch 1.
- Compression: Decrease Compression Ratio in Ch 1.
- Compression: Decrease Compression Ratio in Ch 2.
- Basic: Move Low Cut Corner to the right.
- Increase overall Gain.
- Tips:
- Autofitting in Linear or MPO mode may also rectify this situation.
Too Loud
Only Loud Sounds Too Loud
- Advanced: Decrease MPO.
- Compression: Increase Compression Ratio in Ch 2.
- Compression: Increase Compression Ratio in Ch 1.
All Sounds Too Loud
- Decrease overall Gain.
- Advanced: Decrease MPO.
- Basic: Move Low Cut Corner to the right.
- Dishware Sounds/Water Running Too Loud
- Advanced: Increase Expansion Threshold.
- Compression: Increase Compression Ratio in Ch 1 and 2.
- Advanced: Decrease MPO.
- Equalizer: Decrease Gain at 2.5 kHz and above.
Too Soft (Weak)
Soft Sounds Too Soft
- Advanced: Decrease Expansion Threshold.
- Increase overall Gain.
All Sounds Too Soft
- Increase overall Gain.
- Advanced: Increase MPO.
- Advanced: Increase Gain at 1 kHz.
- Compression: Decrease Compression Ratio in Ch 2.
- Compression: Decrease Compression Ratio in Ch 1.
Sounds Tinny/Harsh/Sharp
- Equalizer: Decrease Gain at 2.5 kHz and above.
- Compression: Increase Compression Ratio in Ch 2.
- Advanced: Increase Gain at 1 kHz.
No Perceived Benefit
- Increase overall Gain.
- Equalizer: Increase Gain at 1.5 to 3 kHz.
- Advanced: Decrease Expansion Threshold.
- Tips:
- If patient is a previous Linear or AGC-o user, re-autofit in the respective mode.
Pumping (Cuts In and Out)
- Compression: Change Time Constant to Slow.
- Compression: Increase TK in Ch 2.
- Compression: Decrease Compression Ratio in all channels.
- Advanced: Increase MPO.