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audina:bosanova:administration [2023/02/13 11:36] ajdavis |
audina:bosanova:administration [2023/02/13 11:57] (current) ajdavis [ES-Server User Session Failed (ES32 - System 36 Emulation Gateway)] |
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| ==== ES-Server User Session Failed (ES32 - System 36 Emulation Gateway) ==== | ==== ES-Server User Session Failed (ES32 - System 36 Emulation Gateway) ==== | ||
| On the Gateway PC: | On the Gateway PC: | ||
| - | * Physically connect to the Gateway PC (phone room), or VNC into Gateway PC (192.168.0.47). User Administrator' | + | |
| - | * Open ES-Server application. | + | * Open ES-Server application. |
| - | * Select the user's session/ | + | * Select the user's session/ |
| - | * Click the disconnect button in the toolbar. | + | * Click the disconnect button in the toolbar. |
| - | * Choose the option < "Kill Client" | + | * Choose the option < "Kill Client" |
| On the Client PC: | On the Client PC: | ||
| Line 446: | Line 446: | ||
| Connections: | Connections: | ||
| ^ User ^ Session Number ^ | ^ User ^ Session Number ^ | ||
| - | | Chris / Customer Service | + | | Frank| 0 | |
| - | | Siegwart | + | | Shipping |
| - | | Katie | 2 | | + | | Katie| 2 | |
| - | | Missy | 3 | | + | | Missy| 3 | |
| - | | Frank | + | | Gale | 4 | |
| - | | Sheila | + | | Sheila | 5 | |
| - | | AJ | + | | AJ | 6 | |
| {{: | {{: | ||