Differences

This shows you the differences between two versions of the page.

--- audina:bosanova:administration [2020/09/21 19:58]
ajdavis Make S36 EOD procedure a heading
+++ audina:bosanova:administration [2023/02/13 11:57] (current)
ajdavis [ES-Server User Session Failed (ES32 - System 36 Emulation Gateway)]
@@ Line 1: / Line 1: @@
-= System 36 Administration =
+====== System 36 Administration ======
-== Configuration Twinax ==
+===== Configuration Twinax =====
-=== Twinax Workstation Setup ===
+==== Twinax Workstation Setup ====
 After installing the Bosanova software you must activate the machine. On computers with an email client installed this will automatically send an activation email. If this email was not sent correctly the activation information can be manually sent to a company, 10zig, for an activation code.
-=== Twinax Connectivity ===
+==== Twinax Connectivity ====
   * [[http://www.twindata.com/Nlynx/USBTwinax.htm|USB Twinax]] (WinXP - Win7, 32-bit/64-bit)
-== Configuration ES32 System 36 Emulator ==
+===== Configuration ES32 System 36 Emulator =====
-=== ES-Server (ES32 - System 36 Emulation Gateway) ===
+==== ES-Server (ES32 - System 36 Emulation Gateway) ====
 To get access to the Gateway/Relay machine, do one of these:
   * Physically login to the Gateway/Relay machine (server room).
   * Connect to server via VNC at IP ''192.168.0.47''
-=== ES-Client (ES32 - System 36 Emulation Client) ===
+==== ES-Client (ES32 - System 36 Emulation Client) ====
 Install ES32 software or copy folder from [[\\server20081\Software and Settings\Software Installation Backup\es32 Bosanova Emulator\Copy of es32 from Program Files]] to ''C:\Program Files\ES32''.
@@ Line 64: / Line 65: @@
-== Printer Capture Setup ==
+===== Printer Capture Setup =====
-=== System36 File Transfer Util ===
+==== System36 File Transfer Util ====
 Review the Bosânova Configurator to have the correct device number for the session. NOTE: It must be 5224.
@@ Line 183: / Line 185: @@
-=== Warranty Card Printing ===
+==== Warranty Card Printing ====
 Review the Printer Session.  Device Status > Diagnostic Mode should be ''< Print to ASCII file >''.
@@ Line 223: / Line 225: @@
 {{:audina:bosanova:sys36-prnwarrantycard-tab1.png?direct|}}
-=== Invoice Labels Printing ===
+==== Invoice Labels Printing ====
 When setting up Bosanova to print to the Zebra TLP 3742 printer it is important to note that Bosanova does not properly print when using the Zebra printer driver. Bosanova should always use the "Generic / Text Printer" driver. Even when using the "Generic / Text Printer" option the output from Bosanova may be malformed causing the printer to misbehave when receiving data.
@@ Line 336: / Line 338: @@
 </code>
-=== Invoice Printing ===
+==== Invoice Printing ====
 Invoice printing is accomplished through several different but connected Windows and web applications. See [[systems:amqp|AMQP Message Queue]] for more information.
-== Query Serial Number ==
+===== Query Serial Number =====
 Select "1. Order Entry Main Menu" (menu option 1)
@@ Line 358: / Line 361: @@
 {{:audina:bosanova:1.tvd_-_es32-20170112-143723.png?direct|}}
-== Troubleshooting ==
+===== Troubleshooting =====
-=== Login to Console Administrator Account ===
+==== Login to Console Administrator Account ====
 At the login screen, enter default credentials to access system management functions.
@@ Line 367: / Line 370: @@
  * Password: ''MNGR''
-=== Answer System Error Messages ===
+==== Answer System Error Messages ====
 Answer messages in main console when other system users are having trouble or errors on their workstation:
@@ Line 388: / Line 391: @@
 {{:audina:bosanova:bosanova-error-answer-2.png?direct|}}
-=== User Session Failed ===
+==== User Session Failed ====
 This process must be down on the Bosanova console machine. It is typically the Order Entry machine (Workstation W1) during the day. At the end of work day and at night the console is the terminal in the router/switch/phone closet.
@@ Line 426: / Line 429: @@
 ,3</code>
 {{:audina:bosanova:bosanova-reset-input-screen-clearmsg.png?direct|}}
-=== ES-Server User Session Failed (ES32 - System 36 Emulation Gateway) ===
+==== ES-Server User Session Failed (ES32 - System 36 Emulation Gateway) ====
 On the Gateway PC:
- * Physically connect to the Gateway PC (phone room), or VNC into Gateway PC (192.168.0.47). User Administrator's password.
+  * Physically connect to the Gateway PC (phone room), or VNC into Gateway PC (192.168.0.47). User Administrator's password.
- * Open ES-Server application.
+  * Open ES-Server application.
- * Select the user's session/device.
+  * Select the user's session/device.
- * Click the disconnect button in the toolbar.
+  * Click the disconnect button in the toolbar.
- * Choose the option < "Kill Client" >.
+  * Choose the option < "Kill Client" >.
 On the Client PC:
@@ Line 442: / Line 446: @@
 Connections:
 ^ User ^ Session Number ^
-| Chris / Customer Service     | 0 |
+| Frank| 0 |
-| Siegwart | 1 |
+| Shipping | 1 |
-| Katie    | 2 |
+| Katie| 2 |
-| Missy    | 3 |
+| Missy| 3 |
-| Frank    | 4 |
+| Gale | 4 |
-| Sheila   | 5 |
+| Sheila | 5 |
-| AJ       | 6 |
+| AJ | 6 |
 {{:audina:bosanova:es32.png?nolink|}}
-=== Printer Queue Fails to Print ===
+==== Printer Queue Fails to Print ====
   * Login to Kathy's workstation (named ''KATHRY'' [sic]).
   * Stop and start Printer 3 and 4. Simply go to Session 3 or 4, then right-click on empty space to get submenu.
@@ Line 461: / Line 465: @@
-== Commands ==
+===== Commands =====
 At the main menu, you can issue these commands:
-=== ERP System ===
+==== ERP System ====
 ^ Command  ^ Description ^ Instructions ^
+| ''AR0565'' | Print address label. | |
 | ''OR5100'' | Query orders. | |
 | ''OR5200'' | Query orders (open & closed). | |
@@ Line 477: / Line 482: @@
 | ''OEOF70'' | Query Serial Number. |  |
-=== Operating System ===
+==== Operating System ====
 ^ Command  ^ Description ^ Instructions ^
 | ''CONSOLE GIVE'' | Console: Provide console access to admin for remote process. (You can give at any time, you don't lose console rights unless some other session 'takes' it.) |  |
 | ''CONSOLE TAKE'' | Console: Regain console access from admin in order to answer messages. | Same as ''CONSOLE'' command. |
-=== Initialize a blank tape ===
+==== Initialize a blank tape ====
 You can see the tape init options by using the command ''HELP TAPEINIT'' or the just run the command ''TAPEINIT TC,SL,BACKUP,CLEAR,,NOERASE,REWIND''.
-== End of day procedure ==
+===== End of day procedure =====
  # Cancel all print jobs, job queues and logout all users.
  # Change the job queue to only 1 job.\\