Differences

This shows you the differences between two versions of the page.

--- audina:bosanova:administration [2018/08/10 11:46]
smayr
+++ audina:bosanova:administration [2023/02/13 11:57] (current)
ajdavis [ES-Server User Session Failed (ES32 - System 36 Emulation Gateway)]
@@ Line 1: / Line 1: @@
-= Bosânova Administration =
+====== System 36 Administration ======
-== Configuration Twinax ==
+===== Configuration Twinax =====
-=== Twinax Workstation Setup ===
+==== Twinax Workstation Setup ====
 After installing the Bosanova software you must activate the machine. On computers with an email client installed this will automatically send an activation email. If this email was not sent correctly the activation information can be manually sent to a company, 10zig, for an activation code.
-=== Twinax Connectivity ===
+==== Twinax Connectivity ====
   * [[http://www.twindata.com/Nlynx/USBTwinax.htm|USB Twinax]] (WinXP - Win7, 32-bit/64-bit)
-== Configuration ES32 System 36 Emulator ==
+===== Configuration ES32 System 36 Emulator =====
-=== ES-Server (ES32 - System 36 Emulation Gateway) ===
+==== ES-Server (ES32 - System 36 Emulation Gateway) ====
 To get access to the Gateway/Relay machine, do one of these:
   * Physically login to the Gateway/Relay machine (server room).
   * Connect to server via VNC at IP ''192.168.0.47''
-=== ES-Client (ES32 - System 36 Emulation Client) ===
+==== ES-Client (ES32 - System 36 Emulation Client) ====
 Install ES32 software or copy folder from [[\\server20081\Software and Settings\Software Installation Backup\es32 Bosanova Emulator\Copy of es32 from Program Files]] to ''C:\Program Files\ES32''.
@@ Line 59: / Line 60: @@
 {{:audina:bosanova:es32-display-20160913-154254.png?direct|}}
 Ready to login.
 {{:audina:bosanova:es32-session-1.tvd_-_es32-20160913-154053.png?direct|}}
-== Printer Capture Setup ==
+===== Printer Capture Setup =====
-=== Invoice Printing ===
-Review the Printer Session.  Device Status > Diagnostic Mode should be ''< Print to ASCII file >''.
-{{:audina:bosanova:bosanova-printer-session.png|}}
-Go to Printer Session Properties (right-click 'Diagnostic Mode' for menu, then Properties).
+==== System36 File Transfer Util ====
-{{:audina:bosanova:bosanova-printer-session-menu.png|}}
+Review the Bosânova Configurator to have the correct device number for the session. NOTE: It must be 5224.
-Under Printer Session Properties, configure the Generic Printer:
-  * General (tab)
-    * Printer Driver: Custom Driver: ''Generic default''
-{{:audina:bosanova:bosanova-printer-session-settings-general.png|}}
-Under Printer Session Properties, set output file:
-  * Diagnostic (tab)
-    * Activate diagnostic mode (checked)
-    * Output Options: Save to ASCII file
-      * ASCII filename: ''C:\PrnInvoice\input.txt''
-{{:audina:bosanova:bosanova-printer-session-settings-diagnostic.png|}}
-In PrnInvoice, verify input file (it should match output file under Printer Session Properties > Diagnostic in Bosanova).  It should be ''C:\PrnInvoice\input.txt''.  See application settings:
-{{:audina:bosanova:prninvoice-settings.png|}}
-=== System36 File Transfer Util ===
-Review the Bosânova Configurator to have the correct device number for the session. NOTE: It must be 5224.
 {{:audina:bosanova:sys36-filetransfer-configuration.png?direct|}}
 Review the Printer Session.  Device Status > Diagnostic Mode should be ''< Print to ASCII file >''.
 {{:audina:bosanova:bosanova-printer-session.png|}}
 Go to Printer Session Properties (right-click 'Diagnostic Mode' for menu, then Properties).
 {{:audina:bosanova:bosanova-printer-session-menu.png|}}
@@ Line 106: / Line 89: @@
 Select the required printer. In this case, it should be ''Generic / Text Only''.
 {{:audina:bosanova:sys36-filetransfer-printerdialog.png?direct|}}
@@ Line 117: / Line 101: @@
 In Sys36FileTransfer, verify input file (it should match output file under Printer Session Properties > Diagnostic in Bosanova).  It should be ''C:\Program Files\Audina\Sys36FileTransfer\inputfiles\pf-input.txt''.  See application settings:
 {{:audina:bosanova:sys36-filetransfer-transferutilitytab3.png?direct|}}
 {{:audina:bosanova:sys36-filetransfer-transferutilitytab1.png?direct|}}
@@ Line 197: / Line 183: @@
   //----------------------------------------------------------------------------
 </code>
-=== Warranty Card Printing ===
+==== Warranty Card Printing ====
 Review the Printer Session.  Device Status > Diagnostic Mode should be ''< Print to ASCII file >''.
 {{:audina:bosanova:bosanova-printer-session.png|}}
 Go to Printer Session Properties (right-click 'Diagnostic Mode' for menu, then Properties).
 {{:audina:bosanova:bosanova-printer-session-menu.png|}}
@@ Line 212: / Line 202: @@
 Select the required printer. In this case, it should be ''Generic / Text Only''.
 {{:audina:bosanova:sys36-filetransfer-printerdialog.png?direct|}}
@@ Line 229: / Line 220: @@
 See application settings:
 {{:audina:bosanova:sys36-prnwarrantycard-tab2.png?direct|}}
 {{:audina:bosanova:sys36-prnwarrantycard-tab1.png?direct|}}
-=== Invoice Labels Printing ===
+==== Invoice Labels Printing ====
 When setting up Bosanova to print to the Zebra TLP 3742 printer it is important to note that Bosanova does not properly print when using the Zebra printer driver. Bosanova should always use the "Generic / Text Printer" driver. Even when using the "Generic / Text Printer" option the output from Bosanova may be malformed causing the printer to misbehave when receiving data.
@@ Line 331: / Line 324: @@
 			  // Write out the fixed line.
-			  // Check if the string already contains a carriage return. In that case we don't want to do a WriteLine as we'll actually write 2 lines.
+			  // Check if the string already contains a carriage return.
+                          // In that case, we do not want to do a WriteLine(),
+                          // as we will actually write 2 lines.
 			  if (!(newLine == "\r\n"))
 			  {
@@ Line 343: / Line 338: @@
 </code>
-== Query Serial Number ==
+==== Invoice Printing ====
+Invoice printing is accomplished through several different but connected Windows and web applications. See [[systems:amqp|AMQP Message Queue]] for more information.
+===== Query Serial Number =====
 Select "1. Order Entry Main Menu" (menu option 1)
@@ Line 362: / Line 361: @@
 {{:audina:bosanova:1.tvd_-_es32-20170112-143723.png?direct|}}
-== Troubleshooting ==
+===== Troubleshooting =====
-=== Login to Console Administrator Account ===
+==== Login to Console Administrator Account ====
 At the login screen, enter default credentials to access system management functions.
@@ Line 371: / Line 370: @@
  * Password: ''MNGR''
-=== Answer System Error Messages ===
+==== Answer System Error Messages ====
 Answer messages in main console when other system users are having trouble or errors on their workstation:
@@ Line 392: / Line 391: @@
 {{:audina:bosanova:bosanova-error-answer-2.png?direct|}}
-=== User Session Failed ===
+==== User Session Failed ====
 This process must be down on the Bosanova console machine. It is typically the Order Entry machine (Workstation W1) during the day. At the end of work day and at night the console is the terminal in the router/switch/phone closet.
@@ Line 430: / Line 429: @@
 ,3</code>
 {{:audina:bosanova:bosanova-reset-input-screen-clearmsg.png?direct|}}
-=== ES-Server User Session Failed (ES32 - System 36 Emulation Gateway) ===
+==== ES-Server User Session Failed (ES32 - System 36 Emulation Gateway) ====
 On the Gateway PC:
- * Physically connect to the Gateway PC (phone room), or VNC into Gateway PC (192.168.0.47). User Administrator's password.
+  * Physically connect to the Gateway PC (phone room), or VNC into Gateway PC (192.168.0.47). User Administrator's password.
- * Open ES-Server application.
+  * Open ES-Server application.
- * Select the user's session/device.
+  * Select the user's session/device.
- * Click the disconnect button in the toolbar.
+  * Click the disconnect button in the toolbar.
- * Choose the option < "Kill Client" >.
+  * Choose the option < "Kill Client" >.
 On the Client PC:
@@ Line 446: / Line 446: @@
 Connections:
 ^ User ^ Session Number ^
-| Chris / Customer Service     | 0 |
+| Frank| 0 |
-| Siegwart | 1 |
+| Shipping | 1 |
-| Katie    | 2 |
+| Katie| 2 |
-| Missy    | 3 |
+| Missy| 3 |
-| Frank    | 4 |
+| Gale | 4 |
-| Sheila   | 5 |
+| Sheila | 5 |
-| AJ       | 6 |
+| AJ | 6 |
 {{:audina:bosanova:es32.png?nolink|}}
-=== Printer Queue Fails to Print ===
+==== Printer Queue Fails to Print ====
   * Login to Kathy's workstation (named ''KATHRY'' [sic]).
   * Stop and start Printer 3 and 4. Simply go to Session 3 or 4, then right-click on empty space to get submenu.
@@ Line 465: / Line 465: @@
-== Commands ==
+===== Commands =====
 At the main menu, you can issue these commands:
-=== ERP System ===
+==== ERP System ====
 ^ Command  ^ Description ^ Instructions ^
+| ''AR0565'' | Print address label. | |
 | ''OR5100'' | Query orders. | |
 | ''OR5200'' | Query orders (open & closed). | |
@@ Line 481: / Line 482: @@
 | ''OEOF70'' | Query Serial Number. |  |
-=== Operating System ===
+==== Operating System ====
 ^ Command  ^ Description ^ Instructions ^
-| ''CONSOLE GIVE'' | Console: Provide console access to admin for remote process. |  |
+| ''CONSOLE GIVE'' | Console: Provide console access to admin for remote process. (You can give at any time, you don't lose console rights unless some other session 'takes' it.) |  |
 | ''CONSOLE TAKE'' | Console: Regain console access from admin in order to answer messages. | Same as ''CONSOLE'' command. |
+==== Initialize a blank tape ====
+You can see the tape init options by using the command ''HELP TAPEINIT'' or the just run the command ''TAPEINIT TC,SL,BACKUP,CLEAR,,NOERASE,REWIND''.
+===== End of day procedure =====
+ # Cancel all print jobs, job queues and logout all users.
+ # Change the job queue to only 1 job.\\
+ Run command 'D J'\\
+ Choose option 10, "Change maximum active jobs"\\
+ Set "Number of Jobs" to 1
+ # Run command 'EOD' using F4 to add it to the job queue so you can continue working.\\
+ Month to Date: Current month start to 999999\\
+ Two Weeks: Start of current week to end.
+ # Run command 'HELP J'\\
+ Set "Library containing the procedure" to #Library\\
+ Set "Procedure name" to IPL