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shipping:shipping_work_instructions [2017/01/10 12:27] smayr [International Shipping] |
shipping:shipping_work_instructions [2017/02/10 11:39] (current) ajdavis [Packaging Options] |
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| - | = Shipping Department - Procedures = | + | = Shipping Department - Procedures |
| + | Shipping Work Instructions derived from W/I 4.15.3 Rev. 5 | ||
| == Invoicing == | == Invoicing == | ||
| - | # | + | - Verify order has been released from QC department. |
| - | # Select Order Entry Menu. | + | - “Sign On” in System36. |
| - | # Select Shipping Program. | + | |
| - | # From Shipping Resolution screen: | + | |
| - | # Verify order has been released from QC department. | + | |
| - | # | + | |
| - | # Make sure “User Name” matches Picking Ticket. | + | |
| - | # Verify / change | + | |
| - | # Read / follow instructions on comment line. | + | - Check for “blue highlighted” lines, which indicate a backorder. |
| - | # Press “Enter” to access shipment lines. | + | - Check for “orange highlighted” lines for Shipping Supplies needed. |
| - | # Press “F6” to access | + | - Read / follow instructions on comment line. |
| - | # Verify / enter serial number. | + | |
| - | # Enter sealer tech, lab tech and repair codes (if applicable), | + | |
| - | # Enter shipping cost (after estimating it using Courier Service system). | + | |
| - | # Repeat steps for each line until you reach Order Summary screen. | + | |
| - | # Press “Enter” to ship order and generate invoice, address label and warranty card if applicable. | + | - Adjust |
| - | # Match invoice, label and card with the appropriate order. | + | |
| + | | ||
| + | | ||
| Line 28: | Line 31: | ||
| # Place casts / impressions in designated bin (if returning, place in clear plastic baggie and ship with order). | # Place casts / impressions in designated bin (if returning, place in clear plastic baggie and ship with order). | ||
| # Separate invoice – if “Sold To” address is different than “Ship To” address, mail white copy separately. | # Separate invoice – if “Sold To” address is different than “Ship To” address, mail white copy separately. | ||
| - | # Staple | + | # Staple |
| # If vent size is " | # If vent size is " | ||
| # Choose appropriate packaging options (see [[shipping: | # Choose appropriate packaging options (see [[shipping: | ||
| Line 34: | Line 37: | ||
| # Affix address label and any additional labels required for international shipments: | # Affix address label and any additional labels required for international shipments: | ||
| # Authorized Representative contact information, | # Authorized Representative contact information, | ||
| - | # Authorized Representative CE 0120, if shipping CE marked products to Europe (eg. Acoustic Tech. with CE). | + | # Authorized Representative CE 0120, if shipping CE marked products |
| - | # Authorized Distributor contact information, | + | |
| # Any other special labels (i.e. promotional) | # Any other special labels (i.e. promotional) | ||
| # Send package to appropriate shipping / staging area. | # Send package to appropriate shipping / staging area. | ||
| Line 92: | Line 94: | ||
| === To Ship Via USPS Or Pick-Up === | === To Ship Via USPS Or Pick-Up === | ||
| To ship via United States Post Office (USPS): | To ship via United States Post Office (USPS): | ||
| - | * Place packaged order in designated area or give to Executive Secretary. | + | * Place packaged order in designated area for Post Office pick up. |
| Line 99: | Line 101: | ||
| # Follow instructions for [[shipping: | # Follow instructions for [[shipping: | ||
| # Follow instructions for shipping [[shipping: | # Follow instructions for shipping [[shipping: | ||
| - | # Fill out a Commercial Invoice. | + | # Fill out a Commercial Invoice. |
| # Make 3 copies of each document. | # Make 3 copies of each document. | ||
| # Place originals and 2 copies of each inside a clear waybill pouch and affix to package. | # Place originals and 2 copies of each inside a clear waybill pouch and affix to package. | ||
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| <tr> | <tr> | ||
| < | < | ||
| - | < | ||
| < | < | ||
| </tr> | </tr> | ||
| <tr> | <tr> | ||
| - | < | + | < |
| - | < | + | |
| < | < | ||
| <ul> | <ul> | ||
| Line 147: | Line 147: | ||
| < | < | ||
| < | < | ||
| - | < | + | <li>Warranty |
| - | < | + | <li>QC Test Report |
| + | < | ||
| </ul> | </ul> | ||
| </td> | </td> | ||
| </tr> | </tr> | ||
| <tr> | <tr> | ||
| - | <td>ITE</ | + | <td>Module</ |
| - | <td>DELUXE</ | + | <td> |
| - | < | + | |
| <ul> | <ul> | ||
| - | <li>Hearing Instrument(s)</ | + | <li>Pack in bubble wrap</ |
| - | < | + | < |
| - | < | + | <li>Follow any dealer specific profile or request</li> |
| - | < | + | |
| - | < | + | |
| - | < | + | |
| - | <li>Test Strip (if applicable)</li> | + | |
| </ul> | </ul> | ||
| </td> | </td> | ||
| </tr> | </tr> | ||
| <tr> | <tr> | ||
| - | | + | < |
| - | < | + | |
| - | < | + | |
| - | < | + | |
| - | < | + | |
| - | < | + | |
| - | < | + | |
| - | </ | + | |
| - | </ | + | |
| - | </ | + | |
| - | < | + | |
| - | < | + | |
| - | | + | |
| < | < | ||
| <ul> | <ul> | ||
| Line 187: | Line 171: | ||
| < | < | ||
| < | < | ||
| + | < | ||
| </ul> | </ul> | ||
| </td> | </td> | ||
| Line 193: | Line 178: | ||
| <tr> | <tr> | ||
| < | < | ||
| - | <td>Any</td> | + | < |
| - | <td>Use self-seal bubble bag.</ | + | |
| + | < | ||
| + | </ | ||
| + | | ||
| </tr> | </tr> | ||
| | | ||
| <tr> | <tr> | ||
| < | < | ||
| - | <td>Any</td> | + | <td> |
| - | <td>Use enough packing materials to provide sufficient protection.</ | + | <ul> |
| + | | ||
| + | < | ||
| + | </ | ||
| + | | ||
| </tr> | </tr> | ||
| | | ||
| </ | </ | ||
| </ | </ | ||