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shipping:shipping_work_instructions [2017/01/05 14:35] smayr [International Shipping] |
shipping:shipping_work_instructions [2017/02/10 11:39] (current) ajdavis [Packaging Options] |
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- | = Shipping Department - Procedures = | + | = Shipping Department - Procedures |
+ | Shipping Work Instructions derived from W/I 4.15.3 Rev. 5 | ||
== Invoicing == | == Invoicing == | ||
- | # | + | - Verify order has been released from QC department. |
- | # Select Order Entry Menu. | + | - “Sign On” in System36. |
- | # Select Shipping Program. | + | |
- | # From Shipping Resolution screen: | + | |
- | # Verify order has been released from QC department. | + | |
- | # | + | |
- | # Make sure “User Name” matches Picking Ticket. | + | |
- | # Verify / change | + | |
- | # Read / follow instructions on comment line. | + | - Check for “blue highlighted” lines, which indicate a backorder. |
- | # Press “Enter” to access shipment lines. | + | - Check for “orange highlighted” lines for Shipping Supplies needed. |
- | # Press “F6” to access | + | - Read / follow instructions on comment line. |
- | # Verify / enter serial number. | + | |
- | # Enter sealer tech, lab tech and repair codes (if applicable), | + | |
- | # Enter shipping cost (after estimating it using Courier Service system). | + | |
- | # Repeat steps for each line until you reach Order Summary screen. | + | |
- | # Press “Enter” to ship order and generate invoice, address label and warranty card if applicable. | + | - Adjust |
- | # Match invoice, label and card with the appropriate order. | + | |
+ | | ||
+ | | ||
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# Place casts / impressions in designated bin (if returning, place in clear plastic baggie and ship with order). | # Place casts / impressions in designated bin (if returning, place in clear plastic baggie and ship with order). | ||
# Separate invoice – if “Sold To” address is different than “Ship To” address, mail white copy separately. | # Separate invoice – if “Sold To” address is different than “Ship To” address, mail white copy separately. | ||
- | # Staple | + | # Staple |
# If vent size is " | # If vent size is " | ||
# Choose appropriate packaging options (see [[shipping: | # Choose appropriate packaging options (see [[shipping: | ||
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# Affix address label and any additional labels required for international shipments: | # Affix address label and any additional labels required for international shipments: | ||
# Authorized Representative contact information, | # Authorized Representative contact information, | ||
- | # Authorized Representative CE 0120, if shipping CE marked products to Europe (eg. Acoustic Tech. with CE). | + | # Authorized Representative CE 0120, if shipping CE marked products |
- | # Authorized Distributor contact information, | + | |
# Any other special labels (i.e. promotional) | # Any other special labels (i.e. promotional) | ||
# Send package to appropriate shipping / staging area. | # Send package to appropriate shipping / staging area. | ||
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+ | See: [[dhl:DHL Shipping|DHL Shipping (International)]] | ||
=== To Ship Via UPS === | === To Ship Via UPS === | ||
# Refer to UPS user’s guide for start-up / end of day procedures. | # Refer to UPS user’s guide for start-up / end of day procedures. | ||
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=== To Ship Via USPS Or Pick-Up === | === To Ship Via USPS Or Pick-Up === | ||
To ship via United States Post Office (USPS): | To ship via United States Post Office (USPS): | ||
- | * Place packaged order in designated area or give to Executive Secretary. | + | * Place packaged order in designated area for Post Office pick up. |
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Process order: | Process order: | ||
# Follow instructions for [[shipping: | # Follow instructions for [[shipping: | ||
- | # Follow instructions for shipping [[shipping: | + | # Follow instructions for shipping [[shipping: |
- | # Fill out a Commercial Invoice. | + | # Fill out a Commercial Invoice. |
# Make 3 copies of each document. | # Make 3 copies of each document. | ||
# Place originals and 2 copies of each inside a clear waybill pouch and affix to package. | # Place originals and 2 copies of each inside a clear waybill pouch and affix to package. | ||
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<tr> | <tr> | ||
< | < | ||
- | < | ||
< | < | ||
</tr> | </tr> | ||
<tr> | <tr> | ||
- | < | + | < |
- | < | + | |
< | < | ||
<ul> | <ul> | ||
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< | < | ||
< | < | ||
- | < | + | <li>Warranty |
- | < | + | <li>QC Test Report |
+ | < | ||
</ul> | </ul> | ||
</td> | </td> | ||
</tr> | </tr> | ||
<tr> | <tr> | ||
- | <td>ITE</ | + | <td>Module</ |
- | <td>DELUXE</ | + | <td> |
- | < | + | |
<ul> | <ul> | ||
- | <li>Hearing Instrument(s)</ | + | <li>Pack in bubble wrap</ |
- | < | + | < |
- | < | + | <li>Follow any dealer specific profile or request</li> |
- | < | + | |
- | < | + | |
- | < | + | |
- | <li>Test Strip (if applicable)</li> | + | |
</ul> | </ul> | ||
</td> | </td> | ||
</tr> | </tr> | ||
<tr> | <tr> | ||
- | | + | < |
- | < | + | |
- | < | + | |
- | < | + | |
- | < | + | |
- | < | + | |
- | < | + | |
- | </ | + | |
- | </ | + | |
- | </ | + | |
- | < | + | |
- | < | + | |
- | | + | |
< | < | ||
<ul> | <ul> | ||
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< | < | ||
< | < | ||
+ | < | ||
</ul> | </ul> | ||
</td> | </td> | ||
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<tr> | <tr> | ||
< | < | ||
- | <td>Any</td> | + | < |
- | <td>Use self-seal bubble bag.</ | + | |
+ | < | ||
+ | </ | ||
+ | | ||
</tr> | </tr> | ||
| | ||
<tr> | <tr> | ||
< | < | ||
- | <td>Any</td> | + | <td> |
- | <td>Use enough packing materials to provide sufficient protection.</ | + | <ul> |
+ | | ||
+ | < | ||
+ | </ | ||
+ | | ||
</tr> | </tr> | ||
| | ||
</ | </ | ||
</ | </ |