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Pairing SoundGate

Read the hearing aids.

NOTE: To connect properly, you must have a battery inside the hearing aids.

After detecting the hearing aids, select Options > Start Pairing

Follow instructions on pairing.

NOTE: To pair properly, you must keep hearing aids about 12 - 19 inches (30 - 50 cm) away from SoundGate. No less and no more than that.

If it fails to pair, you will see this dialog. Try adjusting the distance (must be between 12 - 19 inches (30 - 50 cm)) and pairing it again.

When it successfully pairs, you will see this confirmation to end the process:

Now you can see the paired device instead of the “Start Pairing” button