Shipping Procedures
Domestic Shipping via FedEx
Recipient
Select Account Number in Recipient Information > Recipient ID field.
Select Sender in Sender Information > Change Sender field.
Select Service Type in Package and Shipment Details.
Enter Customer Reference (use Invoice Number as reference)
Multi-piece Shipment
Setup the Recipient information as usual. Then add the Number of Packages in “Package and Shipment Details”.
Then click on the “Multiple-piece Shipment” button next to the “Ship” button (bottom right of screen).
In Shipment Information, select one:
Information for each package. This requires to complete the package information for each one, then click on the “Ship” button to generate a label, and to move to the next package.
Total shipment information only. This simplifies it so total weight is added. The only individual package information required is the dimensions, which can be added as seen below:
Collect-on-Delivery (COD)
Fill Recipient information as normal. Then:
Select correct Sender. NOTE: This sender must match the one in the COD screen (COD Remittance Address field). Eg: SENDER0903286 - Shipping Department
Select COD checkbox under Options tab or Shortcuts column (right column in Shipment Details screen).
This generates at least 2 labels,
Some variations to note:
International Shipping via FedEx
FedEx information in case they need to be contacted:
FedEx Domestic: 800:463-3339
FedEx International: 800-247-4747
Audina's FedEx Account: 132 274 673
Recipient
Under Recipient Information, enter or select Account Number (called Recipient ID). Eg: EXMX81-0002
Select Sender (under Sender Information) to be SENDER0903286 - Shipping Department
or BLANK
(if no company name required, just the address):
Under “Package and Shipment Details”, enter package weight and dimensions (if using “1 - Your Packaging”). NOTE: It is important to select “Your Packaging” for international shipments. You cannot use FedEx Pak with international shipments. You will get error: “The customs value has exceeded the limit of 100.”
Under “Package and Shipment Details”, enter Ship Date, and Total Carriage Value (for insurance).
Shipping Alert
Add customer's email address to ShipAlert so they can get a tracking number and updates during shipping. Optionally, also add email for shipping department or export manager, so they can convey information to customer.
Commodity/Merchandise
Add a commodity. These harmonized codes are based on the US ITC Harmonized Tariff Schedule.
Pick a commodity ID that is applicable. For example:
Commodity ID | Harmonized Code | Description |
HA | 9021.40.0000 | Hearing Aids |
HAP | 9021.90.4040 | Hearing Aids / Parts / Accessories |
Other | | For other commodity HTS Codes, search online: https://hts.usitc.gov |
If necessary, add all necessary commodities listed on the invoice.
Customs
Select appropriate options:
Select “Electronically upload trade documents” if available for destination country.
Select Commercial Invoice/Proforma.
Fill out a Commercial Invoice, or choose FedEx-generated Commercial Invoice.
If shipment is worth $2500 or more, fill out a Shipper’s Export Declaration.
Select “Insert Letterhead Image”.
Select “Insert Signature Image”.
Make 3 copies of each document.
Place originals and 2 copies of each inside a clear waybill pouch and affix to package.
Staple remaining copies to Picking Ticket.
AES/EEI citation number: Login to
ACE/AESDirect system to generate Electronic Export Information (EEI) and AES citation number, and then enter it in “AES Citation” field. Eg:
AES X20161222851985
Fedex Generated EEI (Optional)
Alternatively, you can generate the Electronic Export Information (EEI) through FedEx (for a fee, typically $10). Set the following:
Shipment Data
Enter Shipment Data. Important fields are:
Exporter Name: Audina Hearing Instruments Inc., or Shipping Department
Ultimate Consignee Contact Name: Customer Name
Ultimate Consignee Type: R = Reseller
Country of Ultimate Destination
Products
Set these important fields:
Product Profile: HEARING AID
Schedule B Commodity Code: 9021400000.
Schedule B Description: HEARING AID.
Commodity Traveling on a License Exemption: Yes.
License Exemption Symbol: NLR (No License Required).
ECCN: EAR99.
Export Information Code:
OS - General Exports (all others).
ACE (AESDirect) Export Filing to obtain EEI (ITN Number)
Letterhead Margins for Official Documents
Top: 1.75 inch
Left: 1.75 inch
Right: 0.5 inch
Bottom: 0.5 inch
EXMA01 (Karim) Packaging