= Pairing SoundGate = Read the hearing aids. **NOTE:** To connect properly, you must have a battery inside the hearing aids. {{:bernafon:oasis:screenshot-detect-button.png?1000|}} {{:bernafon:oasis:detected-as-is-or-new-fitting.png?1000|}} After detecting the hearing aids, select Options > Start Pairing {{:bernafon:oasis:soundgate-start-pairing-marked.png|}} Follow instructions on pairing. **NOTE:** To pair hearing aids to SoundGate properly: * Keep hearing aids between 12 - 19 inches (30 - 50 cm) away from SoundGate. No less and no more than that. * Keep neck loop connected to SoundGate. This is the antenna. {{:bernafon:oasis:soundgate-pairing-1-press-up.png?nolink|}} If it fails to pair, you will see this dialog. Try adjusting the distance (must be between 12 - 19 inches (30 - 50 cm)) and pairing it again. {{:bernafon:oasis:soundgate-pairing-2-failed.png?nolink|}} When it successfully pairs, you will see this confirmation to end the process: {{:bernafon:oasis:soundgate-pairing-2-press-up-confirm.png?nolink|}} {{:bernafon:oasis:soundgate-pairing-3-complete.png?nolink|}} Now you can see the paired device instead of the "Start Pairing" button {{:bernafon:oasis:soundgate-pairing-4-complete.png?nolink|}}