== Audina Support Systems ==
=== Setup ===
  * System 36
    * [[systems:system36:Start|Index]]
  * Linux:
     * [[systems:Linux Setup and Configuration]] - Development Support.
     * [[systems:Linux Maintenance Scripts]]
     * [[systems:Linux Tricks]]
     * [[systems:Linux Migration]]
     * [[https://github.com/firehol/netdata/wiki/Installation|Monitoring]]
  * Web Technologies:
     * [[systems:web:Javascript]]
     * [[systems:web:Security]]
  * Joomla - Content Management System for the Web.
     * [[systems:joomla:Joomla Setup and Configuration]] 
     * [[systems:joomla:Joomla 1.5 Templates]]
     * [[systems:joomla:Joomla 1.5 Template Tutorial]]
     * [[https://spreadsheets.google.com/ccc?key=0AgtVYpTrHzPVdEN3TEJvMVJzOVk3QkVDcGo0aVFrM1E&hl=en&authkey=CPXCjOsC|Audina Website Development]] - Things to do
     * [[http://www.audina.net/support/bugs|Audina Website Issue Tracker]]
     * [[systems:joomla:Audina Website v3|Audina Website v3 (Joomla 1.5)]]
     * [[systems:joomla:Audina Website v4|Audina Website v4 (Joomla 3.1)]]
  * WordPress - CMS
    * [[systems:wordpress:WordPress Setup and Configuration]]
  * CakePHP Framework - CMS
    * [[systems:cakephp:CakePHP Setup and Configuration]]
  * Yii 2.0
    * [[systems:yii2:start|All Topics]]
  * Instant Messaging
    * [[systems:Spark/Openfire Server]]
  * Cloud Storage:
    * [[systems:owncloud:ownCloud Setup and Configuration]]
  * E-Learning:
    * [[systems:Moodle Setup and Configuration]] - Using Moodle for Product Support and Training.
  * Bug Tracking:
    * [[systems:Mantis Setup and Configuration]]
    * [[systems:Eventum Setup and Configuration]]
    * [[systems:WebIssues Setup and Configuration]]
  * Databases:
    * [[systems:MySQL Database Administration]]
    * [[http://www.w3schools.com/sql|SQL Syntax]]
  * Version Control
    * [[systems:Subversion Setup and Configuration]] - Using Subversion (server) and TortoiseSVN (client).
    * [[systems:Git Setup and Configuration]] - Using Git (server) and TortoiseGit (client).
  * Online Meetings and Training for Customers:
    * [[.:webex:WebEx Setup and Configuration]]
    * [[.:adobeconnect:Adobe Connect Setup and Configuration]]
    * [[.:mikogo:Mikogo Setup and Configuration]]
    * [[.:joinme:JoineMe Setup and Configuration]]
  * [[systems:Windows Setup and Configuration]]
  * Email
    * [[systems:Email with Thunderbird]]
    * [[systems:email:Office 365|Email with Office 365]]
  * [[systems:Server Management with Plesk]]
  * Installers:
    * [[systems:InnoSetup Installer]]
  * [[systems:Office Suite]]
  * CRM Server
     * [[.:OnContact:OnContact Administration]]
     * [[.:OnContact:OnContact Configuration]]
     * [[.:OnContact:OnContact User Administration]]
     * [[.:Zurmo:Zurmo Administration]] (Download from [[http://zurmo.org]])
  * [[.:Server Backups]]
  * [[.:InstaGate EX Firewall Administration]]
  * Engineering Software - Hearing Instruments
     * [[.:SoundDes:Sound Design Tech ARKbase Configuration]]
     * [[:ezfit:registration_codes#intricon_slider_engineering_utility|Intricon Slider Configuration]]
  * [[.:Bosanova:Administration|Bosânova Administration]]
  * [[.:Exchange:Administration|Exchange Administration]]
  * [[network:VPN:Setup VPN Network]]
  * [[network:VPN:Setup VPN Network (Deprecated)]]
  * [[.:cloud:|Cloud Computing]]
  * [[network:esxi:ESXi Servers|ESXi Servers (VMware)]]
  * Microsoft:
    * [[https://docs.google.com/spreadsheets/d/1Lp3R4r3tMp9jb9na4HAPQCZjODdBBKhBTxZJ3MtVFaY/edit?pli=1#gid=0|License Tracking]]
  * [[p2i:Setup P2i|P2i (nano coating machine)]]
  * [[infusion:Infusion (Scanning & Document Storage)]]
  * Shipping Department:
    * [[shipping:Shipping Work Instructions|Shipping Procedures]]
    * [[dhl:DHL Shipping]]
    * [[tnt:TNT Shipping]]
    * [[fedex:Fedex Shipping]]
    * [[fedex:ACE (AESDirect) Export Filing to obtain EEI (ITN Number)]]
    * [[http://www.audina.net/support/shipping-inv/web|Shipping Dept. Inventory]]
  * Label Printing
    * [[.:printing:Label Printing]]
  * Regulations:
    * [[systems:regulations:EU GDPR]]

=== Daily Maintenance ===
  * [[.:dailymaintenance:|Index]]


=== Phone System ===
  * [[Audina:Toshiba Telephone System]]
  * [[Audina:Cisco Telephone System (VOIP)]]
  * [[Audina:Phone Directory]]


=== Network ===
**Wireless Network**

Ubiquiti Access points:

^ SSID     | AHIRoam       | AudinaGuest   |
^ Protocol | WPA2-PSK      | None          |
^ Key      | doitright     | N/A           |
^ Gateway  | 192.168.0.1   | 192.168.0.1   |
^ DNS      | 192.168.0.104 | 192.168.0.104 |

* [[Audina:Network Topology|Audina Network Topology]]
* [[Audina:Setup New User and Station]]

== Trade Shows (AAA, IHS, EUHA) ==
  * [[https://docs.google.com/spreadsheet/ccc?key=0AgtVYpTrHzPVdEcySnBGUk5peFExbmE2SVBCQ3Axa2c&usp=sharing|Trade Show Booth Checklist]]